Should your cash-pay practice accept insurance?
Test measured demand, conservative economics, operating fit, and a safe way back out before you change how your practice gets paid.
Guides & writing
What I’ve learned between a patient’s first call and a paid claim.
I build administrative and financial infrastructure for behavioral health in the US. These pieces come from that work: matching people with therapists, running provider networks, filing claims, and helping practices decide how they get paid.
If you run a practice, start with the guides on insurance. If you’re building or leading a healthcare company, the essays below cover payers, claims automation, access, and choosing technology leadership.
For practices
Deciding whether to accept insurance.
Both guides help an independent practice test the decision with its own numbers before changing how it gets paid. When you’re ready to try one lane, Claims Native is the product I’m building for that work.
Can you accept insurance without hiring a biller?
Map every insurance queue to an owner, a stop rule, proof of completion, and backup coverage before you decide a new hire is unnecessary.
For founders and operators
Building healthcare products that hold up in operations.
Essays on selling to payers, automating claims without inventing certainty, turning a match into care, and choosing who should own your technology decisions.
How to choose a healthcare CTO and product partner
Compare advisors, agencies, fractional CTOs, and strategy partners by what each will own, the evidence behind them, and the outcome you receive.
What healthtech founders underestimate about payers
Five operating realities to understand before you sell to or integrate with a health plan, from benefit design to truthful transaction states.
Why automated claims need explicit control states
Prepared, submitted, accepted, and paid are different facts. Keep state, authority, approvals, retries, and evidence explicit before you automate.
From clinical matching to a behavioral health operating system
A good match only starts access. Provider data, navigation, network participation, and payment decide whether a recommendation becomes care.
Healthcare operating systems: from payer to payment
How I design healthcare products around the outcome, workflow, authority, transaction, and evidence that make a result dependable.
Working with me in healthcare
When you want help with the decision itself.
Healthcare fractional CTO
Executive product and technology leadership for behavioral health and healthcare companies facing architecture, delivery, and growth decisions.
Healthcare product strategy
Turn a complicated care or administrative workflow into a product buyers understand, teams can deliver, and evidence can support.
Healthcare AI operations
AI workflows that take on preparation and checks in healthcare administration while people keep consequential judgment.
Healthcare AI workflow assessment
Two weeks on one costly clinical, claims, or administrative workflow, ending in a build, buy, change, or stop decision.
Ask me a question
Reading about a problem you’re facing right now?
Tell me which piece brought you here and what you’re trying to decide. I’ll reply with what I would look at first, and whether one of my offers fits.