About Ian
I live in Chattanooga, Tennessee, with my wife and family. We have three children, three dogs, and ten chickens. We’re grateful to live and work in this community.
Throughout my career, I’ve used technology, both hardware and software, to support people on the front lines doing some of the hardest jobs. I care about making their lives better, and about what that makes possible for the clients, patients, and users who depend on them.
How I got here
My healthcare career began in hospital implementations at PerfectServe. Working where a product had to become part of someone’s day taught me to pay attention to what happened after the sale. That question has stayed with me through enterprise leadership, building a care business, and founding a company of my own.
At BlueCross BlueShield of Tennessee, my work grew from member mobile products into a wider digital portfolio. I built and coached teams, worked across business and technology groups, and helped make services easier for members to use.
At One to One Health, I built the product and engineering function and worked on the relationship between growth and the team’s ability to deliver care. Later, I co-founded TheraMatch, developed the product and early clinical framework, won physician customers, and led its acquisition and integration with TPN.health. TheraMatch and TPN Match went on to reach $1 million in ARR and more than 1 million lives under care in less than 12 months.
Those experiences gave me different responsibilities. I have had to consider what a customer would buy, what a team could deliver, and what running a company would require once customers began using its product. Through Atom & Bits, I work with founders and teams to connect their ambitions with what it takes to achieve them. My advisory work spans manufacturing and health tech.
How that perspective shaped a care companyWorking together
I do a lot of research before I formulate a response, and then I ask questions. At TPN, asking what payer invoicing was meant to achieve led us to an internal claims filing and revenue capture platform. Wanting to know what happened after a TheraMatch recommendation led us to check whether each person was still with their first therapist a month later. Moments like those, when one question changes what a team decides to build, are the part of this work I enjoy most.
Chattanooga keeps that care close to home. Our children are growing up here, and I serve on the board of The Mission Chattanooga. I want the teams I work with to feel the same kindness: room to disagree, to learn, and to contribute to something useful.
I welcome conversations about founder, operating, advisory, and portfolio-company work.
More about how I workExperience
2017–present
Founder · Product & Technology Advisor
I advise companies across manufacturing and health tech on product strategy, packaging, go-to-market, enterprise sales, and technology. My work includes Paragon Truss, CraftingCopy.ai, and Claims Native.
Read the Paragon case ↗2025–2026
VP, Provider Networks & Technology
From February 2025 through August 2026, I led product and technical delivery across eligibility, claims, repricing, and provider payment. Workflows processed more than $1M in claims from January through June 2026.
Read the TPN case ↗2024–2025
Co-Founder
I co-founded TheraMatch, built its product, technology, and strategy, won 12 physician clients across three practices, and led the acquisition and integration with TPN.health. TheraMatch and TPN Match reached $1M ARR and more than 1M lives under care in less than 12 months.
Read the founder case ↗2023–2024
VP, Product & Engineering · Chief Privacy Officer
I developed the initial AI infrastructure for provider SOAP notes, hired the founding engineers, and negotiated a 17% reduction in IT spending.
Read the One to One Health story ↗2016–2023
Senior / Group Digital Product Manager
I built and coached teams serving about 3.5M members, with 22 direct reports, a separate 130+ person matrix, and a $10M budget. Digital adoption more than doubled.
Read the enterprise case ↗2011–2016
Implementation, Product & Product Marketing Leadership
I built a new-market sales approach that brought in $3M+ in revenue and contributed to company growth from $2M to $40M ARR.
Read the growth case ↗Background
MBA, Finance and Analytics — University of Tennessee, Haslam College of Business.
BA, International Business — Maryville College.
Board Member, The Mission Chattanooga.
Former Board Member, Energy Technology Environmental Business Association.
Work with me
I’d like to understand what you want to make possible, what is proving difficult, and where my experience could help.
Selected writing