Choose the workflow and result
Name the trigger, owner, current cost, risk, desired outcome, and evidence needed for a pilot decision.
Fixed-scope offer · Two weeks
Find the one healthcare workflow worth automating next.
Bring one costly clinical, claims, or administrative workflow. In two weeks, Atom & Bits maps each step, sets the limits for safe automation, and gives your team a pilot decision and build plan.
2 weeksFrom kickoff to written decision
1 workflowClinical, claims, or administrative
Human controlNamed at each high-impact step
Build or stopA decision, not an open-ended roadmap
When this fits
Your team sees the burden. It does not yet have a safe build decision.
Use the assessment before you approve a vendor, hire a team, or ask staff to work around another unfinished tool.
Good fit
- Staff re-enter the same facts across systems
- A queue, inbox, spreadsheet, or portal controls each task
- Rules and exceptions live in people's heads
- Errors can affect care, payment, or trust
- Leaders need proof before funding a pilot
Not a fit
- You want a broad AI strategy with no named workflow
- You need production software in two weeks
- No workflow owner can take part
- You want to remove required clinical or financial judgment
- You need a claim of guaranteed savings or compliance
How the two weeks work
Understand each step before choosing technology.
We begin by examining your real process, rules, examples, and constraints, before choosing a model or vendor.
Trace each step from start to finish
Follow the inputs, systems, rules, handoffs, delays, exceptions, and decisions that shape the result.
Design the smallest safe pilot
Set system authority, human controls, failure paths, measures, cost range, and the next 90 days of work.
What you receive
Files your team can use to decide and invest.
Each item names the owner, evidence, and next action. Your team can use these files with Atom & Bits, another partner, or its own staff.
Current workflow map
Triggers, inputs, systems, rules, handoffs, wait states, exceptions, decisions, and outcomes.
Automation and control design
What rules can do, where AI may help, what a person must decide, and what the system must never do.
Pilot and build plan
A small test, system outline, measures, cost range, owners, risks, and next 90 days.
Final recommendation
Build, buy, change the process first, or stop. I explain why, what evidence supports it, what remains unknown, and what approval comes next.
An assessment does not include production software, vendor implementation, model training, legal advice, a security audit, or HIPAA certification. Those require separate scope and review.
Why Ian Harman
Learn from healthcare systems Ian built and ran.
Ian has worked inside behavioral health networks, care delivery, clinical matching, claims, payment, and payer systems.
$1M ARR in under 12 months
TheraMatch and TPN Match reached $1 million in ARR and more than 1 million lives under care in less than 12 months. Ian co-founded TheraMatch, which TPN.health acquired in 2025, and led the acquisition and integration.
$1M+ in claims volume
Product and technology work across provider-network data, EDI, payer rules, claims, remittance, payment, and control states.
22 to 17.5 minutes of charting
Ian developed the initial AI infrastructure for provider SOAP notes. Charting time fell from 22 to 17.5 minutes across all encounters while maintaining or improving both clinician and patient satisfaction.
Common questions
What buyers ask before the fit call.
What workflow should we bring?
Bring one repeated workflow with a named owner, clear pain, and an outcome you can measure. Good examples include clinical documentation, prior work for a claim, exception review, payer-rule checks, provider data, or administrative follow-up.
Does the recommendation have to use AI?
No. We may recommend rules, integration, a process change, AI, or a mix. Our assessment may also show that the team should stop or wait.
What access does Ian need?
Ian needs the workflow owner, a few people who carry out these tasks, the rules they use, and representative artifacts. Use de-identified examples. Do not send protected health information by email.
What does it cost?
We agree on a fixed fee before kickoff. A 30-minute fit call confirms the workflow, access, scope, and price.
What happens after two weeks?
Your team can use the plan itself, hire another partner, or ask Atom & Bits to help build the pilot. You do not have to commission further support.
Start with one workflow
Bring a task your team keeps doing by hand.
In the fit call, I’ll tell you whether the assessment fits, what access it needs, and what the fixed fee will be. If it does not fit, I’ll say so. This is the healthcare version of my Product & AI Assessment, and that page covers how the two weeks run in more detail.
Related reading
Before you choose a workflow.
Guides for practices and essays for founders and operators, gathered in one place.